Say what? The ethical challenges of designing for humanlike interaction
Language shapes our thinking, our relationships, our sense of self. Conversation connects us in powerful, intimate, and often unconscious ways. Jonathan Foster explains why, as we design for natural language interactions and more humanlike digital experiences, languageas design material, conversation, and design canvasreveals ethical challenges we couldn't encounter with GUI-powered experiences.
| Talk Title | Say what? The ethical challenges of designing for humanlike interaction |
| Speakers | Jonathan Foster (Microsoft) |
| Conference | Strata Data Conference |
| Conf Tag | Make Data Work |
| Location | New York, New York |
| Date | September 24-26, 2019 |
| URL | Talk Page |
| Slides | |
| Video | Talk Video |
Language shapes our thinking, our relationships, our sense of self. Conversation connects us in powerful, intimate, and often unconscious ways. Jonathan Foster explains why, as we design for natural language interactions and more humanlike digital experiences, language—as design material, conversation, and design canvas—reveals ethical challenges we couldn’t encounter with GUI-powered experiences. Simply put, designers cannot tell people what to say or how to say it, and yet we need to ensure our products don’t perpetuate bad behavior. We need a new kind of design thinking around AI.