Lessons Learned Implementing ChatOps (DevOps + Messaging)
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Email overload, distributed teams and excessive meetings have caused many organizations to move their DevOps teams to messaging platforms and thus adopt ChatOps workflows. With thousands of open sourc …
Talk Title | Lessons Learned Implementing ChatOps (DevOps + Messaging) |
Speakers | Corey Hulen (Co-Founder & CTO, Mattermost, Inc.) |
Conference | Open Source Summit + ELC North America |
Conf Tag | |
Location | San Diego, CA, USA |
Date | Aug 19-23, 2019 |
URL | Talk Page |
Slides | Talk Slides |
Video | |
Email overload, distributed teams and excessive meetings have caused many organizations to move their DevOps teams to messaging platforms and thus adopt ChatOps workflows. With thousands of open source installs and hundreds of customer implementations, we have a few lessons to share on interesting DevOps workflows, how incidents can be effectively communicated across distributed teams and what messaging in secure and regulated environments should look like. The main takeaway? Open source software and open APIs give organizations the freedom to adjust their communications infrastructure to their specific needs and transition successfully to ChatOps.