Better incident command for improved MTTR
February 12, 2020
A skilled incident commander improves time to resolution and decreases stress all around. Join Beth Long and Elisa Binette to learn how to build strong incident management skills at the individual level and shape organizational processes to drive down MTTR, making both customers and engineers happier.
Building resilient serverless systems
February 12, 2020
John Chapin explains howin this brave new world of managed services and platformsyou can use serverless technologies and an infrastructure-as-code mindset to architect, build, and operate resilient systems that survive even massive vendor outages.
Availability, latency, and cost: Withstanding regional outages
February 1, 2020
Multiregion deployments can improve availability and latency and can cost way less than you think. Aaron Blohowiak dives into his experience operating in multiple regions at scale at Netflix and shares the algebraic models, code, and incident management playbooks the company has developed to tame, refine, and leverage its approach.
Disaster resilience the Waffle House way, from flattops to feature flags and more
January 31, 2020
Waffle House's hurricane disaster plan has everything you could want from an IT disaster plan, including contact trees, failover states, and runbooks on partial operation. Heidi Waterhouse shares lessons about state drawn from the world outside computers and explains how to quantify them using a finite state machine and implement them automatically while you are in a less-than-perfect condition.
How to get away with refactoring
January 30, 2020
How do you refactor major, core functionality in a million-line codebase without disrupting the entire system? Maude Lemaire explains how Slack overhauled channels and shares the many obstacles the company overcame to boost both application performance and company-wide developer productivity (with only a few hiccups).
Lessons Learned Creating a Usable, Real-world Web Application using Fabric/Composer
November 13, 2019
Creating a real-life project, used in production, based on Fabric / Composer has its challenges.Waleed and Markus from 4eyes will share what they've learned and which pitfalls to avoid when creating a …