For developers building a bot or virtual agent, the critical question is which bot to build and why? Today, most cant answer it without a manual intent discovery process, largely based on guesswork, that uncovers only a percentage of possible opportunities. Ofer Ronen demonstrates techniques, based on machine learning, for faster, more efficient intent discovery.

When the internet is not bombarding your DNS with bogus requests, its trying to execute malicious SQL queries and crawling your site with bots (some good, some bad). Join Kyle York to learn how to take action.

Chat is becoming more integrated in our day-to-day lives, but it can feel convoluted in the office. The growth in popularity and ease of use for conversational UI means it is no longer reserved just for the social user. Meredith Hassett explains how chatbot technology can increase productivity and simplify work streams in the office.