December 17, 2019

288 words 2 mins read

Creating products users love with collaboration

Creating products users love with collaboration

To create a successful product, you need a solid understanding of your users. The key to success? Collaboration. Rachel Krause walks you through a collaborative process for creating a product users will love, from establishing users to creating a design that can be taken right into development without the need for high-fidelity mockups or detailed documentation.

Talk Title Creating products users love with collaboration
Speakers Rachel Krause (Nielsen Norman Group)
Conference O’Reilly Fluent Conference
Conf Tag The Web Platform in Practice
Location San Jose, California
Date June 12-14, 2018
URL Talk Page
Slides Talk Slides
Video

To create a successful product, you need a solid understanding of your users. In a perfect world, there’s plenty of time available to do extensive user interviews and competitive research. However, most times we’re given a less-than-ideal amount of time to do this before development starts. How can we better understand who we’re building our product for given this short amount of time? The key to success? Collaboration. Rachel Krause walks you through a collaborative process for creating a product users will love, from establishing users to creating a design that can be taken right into development without the need for high-fidelity mockups or detailed documentation. You’ll discover the value behind working collaboratively with your team and learn techniques on how to do it without a giant shift in corporate culture—including protopersonas, scenarios, user journeys, and design sessions—that you can implement right away. In small groups, you’ll create protopersonas based on a hypothetical project and feature and then develop scenarios for your users, which will then be used to create a user journey. After the journey map is complete, groups will facilitate design sessions to draw out their features as a team.

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