Tackling the limits of deep learning

AI presents a huge opportunity for businesses to personalize and improve customer experiences and improve efficiency, but the technical complexity of AI puts it out of reach for most companies. Richard Socher explains how Salesforce is doing the heavy lifting to deliver seamless and scalable AI to its customers.

AI presents a huge opportunity for businesses to personalize and improve customer experiences and improve efficiency, but the technical complexity of AI puts it out of reach for most companies. Richard Socher explains how Salesforce is doing the heavy lifting to deliver seamless and scalable AI to its customers. Fueled by state-of-the-art product innovation and breakthrough AI research, Salesforce is bringing together machine learning, deep learning, natural language processing, and computer vision to embed AI where people work. Along the way, Richard covers real-world examples, such as service agents that can proactively solve cases and create a more personalized connection with customers and marketers, and retailers that can create one-to-one email campaigns.