January 21, 2020

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Security and UX: Making the digital world safer, one experience at a time

Security and UX: Making the digital world safer, one experience at a time

User experience is often a forgotten piece in the broader information security puzzle. Security is difficult, especially for the average user, and many believe its already baked into the day-to-day software products they use, which isnt always the case. Gwen Betts explains how a design-driven approach to security products and measures can drive greater adoption and acceptance.

Talk Title Security and UX: Making the digital world safer, one experience at a time
Speakers Gwen Betts (Komand)
Conference O’Reilly Security Conference
Conf Tag Build better defenses
Location New York, New York
Date October 30-November 1, 2017
URL Talk Page
Slides Talk Slides
Video

User experience is often a forgotten piece in the broader information security puzzle. Security is difficult, especially for the average user, and many believe it’s already baked into the day-to-day software products they use, which isn’t always the case. Sadly, many products either ignore security measures or the measures that exist trade a good user experience for an added layer of security. A wise security practitioner once said, “If people find it more annoying to use your measures than not to, they’ll do their best to avoid it, which defeats the point of having it.” Translated, this means bad UX makes users bypass security, introducing greater risk to themselves and the organization. But it doesn’t have to be this way. Security and UX can coincide happily together with just a small shift in thinking. Gwen Betts explains how a design-driven approach to security products and measures can drive greater adoption and acceptance. Topics include:

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