The identities of bots: A learning architecture for conversational software
December 4, 2019
The recent explosion of bots on communication platforms has rekindled the hopes of conversational AI. However, building intelligent and customizable bots is not just bottlenecked by NLP and speech recognition. Our biggest limitation is the inability to modularize the goals of human bot interconnection. Suman Roy explains why we need a layered architecture for bots to learn about us from data.