How to break up with your vendor
You're unsatisfied with one of your monitoring providers. You've considered finding a new solution, but the thought of migrating your data off their platform sounds extremely painful. Amy Nguyen and Cory Watson explain how to make a deadline for an infrastructure-critical software migration while ensuring that everyone's requirements are met and no data has been lost.
| Talk Title | How to break up with your vendor |
| Speakers | Amy Nguyen (Stripe), Cory Watson (Stripe) |
| Conference | Velocity |
| Conf Tag | Build resilient systems at scale |
| Location | New York, New York |
| Date | September 20-22, 2016 |
| URL | Talk Page |
| Slides | Talk Slides |
| Video | |
We need to talk… You’re unsatisfied with one of your monitoring providers. They aren’t responding to your bug reports and support tickets. They want to charge you more than you pay for any other infrastructure contract. They’re missing that one big feature that would be a game changer for your team. You’ve considered finding a new solution, but the thought of migrating your data off their platform sounds more painful than all of these issues combined. So you keep letting things slide until you realize that you’re in the dreaded land of vendor lock-in. Amy Nguyen and Cory Watson explain how to make a deadline for an infrastructure-critical software migration while ensuring that everyone’s requirements are met and no data has been lost. Amy and Cory demonstrate how to evaluate alternative solutions and gather requirements from your coworkers and detail what happens once you decide to make the switch. You’ll learn how to manage a tight timeline, how to write automated tools for migration, and how to socialize the change across your organization.
