From silos to a single pane of glass at USA TODAY NETWORK
Three years ago, technical teams at USA TODAY NETWORK were completely siloed, making improvements and troubleshooting difficult and often blind to the rest of the technical organization. Bridget Lane and Kris Vincent explain how drastically the teams' tool belts, thought processes, and goals have changed as the company moved from silos to a single pane of glass.
|Talk Title||From silos to a single pane of glass at USA TODAY NETWORK|
|Speakers||Bridget Lane (Gannett|
|Conf Tag||Build resilient systems at scale|
|Location||New York, New York|
|Date||September 20-22, 2016|
It’s easy to fall into technical silos as your organization scales. With over 500 developers at headquarters alone, the technical silos at USA TODAY NETWORK were blatantly apparent. Tracing a problem without hitting a black box was almost impossible. Over three years, the company enacted a drastic change that took them from complete silos and no interteam communication to a single pane of glass. USA TODAY NETWORK’s technical teams shifted their approach to DevOps, making infrastructure everyone’s responsibility rather than just the responsibility of that one team. They migrated their cache provider, monitoring provider, and logging provider in order to provider better tooling to the team. They ironed out alerting, failure tracing for alerts, and communication between teams to ensure that problems are resolved as quickly as possible. Bridget Lane and Kris Vincent walk you through exactly what they did and how they did it to ensure that organization silos were broken down permanently.