Conversational commerce
The face of applications is changing, evolving into a continuous information experience where the interaction model is immersive, experiential, and multimodal. Stewart Nickolas discusses the set of architectural challenges this new interaction paradigm brings, from microservice-based conversations to service integration to deep learning systems that support conversational commerce.
| Talk Title | Conversational commerce |
| Speakers | Stewart Nickolas (IBM) |
| Conference | O’Reilly Software Architecture Conference |
| Conf Tag | Engineering the Future of Software |
| Location | New York, New York |
| Date | April 11-13, 2016 |
| URL | Talk Page |
| Slides | |
| Video | Talk Video |
Imagine not having to learn how to use an application, instead simply asking for and receiving the information you want. The face of applications is changing, evolving into a continuous information experience where the interaction model is immersive, experiential, and multimodal. Our environment is becoming aware of what we do, how we feel, how we sound, and what we’re interested in. We’re seeing the emergence of a conversational style of user interface (Zero UI), which, when coupled with ubiquitous instant messaging platforms, is creating opportunities for companies to interact with their customers in new ways, including through conversational or natural language processing directly within the context of their customers’ digital lives. Stewart Nickolas discusses the set of architectural challenges new interaction paradigm brings, from microservice-based conversations to service integration to deep learning systems that support conversational commerce. This keynote is sponsored by IBM
